Why is my clock off by an hour on my Poly phone?

By default, Poly phones follow US Daylight Savings rules, which means your phone's clock may be one hour ahead or behind for a few weeks each year. To fix this, you will need to log into the phone's web interface and update the "Daylight Savings" rules to match the UK.

Please follow the steps below to do this:

Find your Phone's IP Address

1. On your physical phone, press the Home or Menu button.

2. Navigate to Settings > Status > Network > TCP/IP Parameters.

3. Take a note of the IP Address (e.g., 192.168.1.50).

Log into the Web Interface

1. Open a web browser on a computer connected to the same network as your phone.

2. Type the IP Address into the address bar and press Enter.

3. Log in as Admin

4. The Username and Password will both be ‘admin’, unless you have changed this.

Update the Daylight Savings Settings

Once logged in, navigate to Preferences > Date & Time and scroll down to the Daylight Savings section. Match your settings to the screenshot below:

If you need further help, please contact our friendly Support Team on 0330 122 6000, or send us an email!