Best Phone System For Small Business
Choose the Yay.com Cloud phone system if you want to lower monthly costs and increase caller satisfaction. Enjoy greater flexibility when working in-office or remotely, and handle customer calls with ease using advanced call routing and auto-attendant features.
From 3500+ reviews from
The Instant Setup Phone System To Help Your Business Thrive
When 73% of consumers prefer calling a local business instead of other contact methods, it's important to have a flexible phone system and virtual landline your business can rely on.
Our Cloud based business phone system is easy to set-up and uses the latest VoIP (Voice over Internet) technologies, to provide a reliable, scalable and affordable telephony solution that's trusted by small businesses and SMEs around the world.
Get started with a plan and phone number in minutes today.
Key Phone System Features
View a selection of the key phone system features for your small business. Compare full phone system feature list.
Free Phone Number Included
Choose your own local or non-geographic virtual landline phone number.
Auto-Attendants
Send calls to any location or device using auto-attendants and intelligent call routing.
Out of Hours Call Handling
Avoid being disturbed and effortlessly handle calls outside of business hours.
Mobile, Desktop and Web Apps
Handle calls on any device, from any location, for true business flexibility.
Business Branded Voicemail
Never miss an opportunity with personalised voicemail and voicemail-to-email features.
Call Recording
Real-time call recording for training, compliance and dispute resolution purposes.
IVR Call Menus
Present as a larger company, or distribute calls to agents based on skills and availability.
CRM and App Integrations
Connect your CRM with us for seamless call activity logging and contact management.
Call Monitoring
Listen, whisper and barge live calls to assist with support and staff training.
Unlimited Inbound Minutes
We never restrict your clients and customers from contacting you.
Easy Number Porting
Keep your existing business numbers when you move to our Cloud phone system.
Plus Much More...
From custom hold audio to call queueing, view our plans to discover all our features.
The Benefits of a VoIP Phone System For Small Business
Should your business move from a traditional ISDN solution to a Cloud based phone system? See how even businesses with fewer than 50 employees can enjoy lower overheads and increased flexibility.
Why We're the Top Phone System Option For Small Business
Alongside out extensive call features and VoIP plans, here are 4 reasons why we’re the top choice for small business.
Competitive Cost Savings
No hidden charges, set-up fees or cancellation fees. Plus our low operating and call costs mean you’ll be making savings in no time.
No Long-term Contract Lock-Ins
We’re so confident you’ll love our phone service, that we let you choose from a range of monthly or annual plan subscriptions.
A Robust, Reliable Platform
Our phone service is fully load balanced and has been built in-house for stability, security, and feature control.
Industry Leading Support
Our knowledgeable 5 star team is always here to help should you have any queries or need any assistance moving to our phone system.
How Does Our Phone System Work?
The Yay.com business phone system works using the latest VoIP (Voice over Internet Protocol) technologies to enable you to make and receive calls via an Internet or cellular data connection. No physical installations or specialist hardware required.
Our digital solution is far more flexible than existing legacy landlines, and as your phone number isn't tied to a physical location, you can take your virtual landline with you everywhere you go. Just use our apps or a VoIP phone for your calls.
We don't use third party systems so we can offer a range of professional calling features at costs attainable to small businesses. Want to sample our VoIP service? Try us free for 14 days.
VoIP Phone Systems Vs Traditional Landlines
| VoIP | PSTN Landlines | |
|---|---|---|
| Monthly Costs | Low ongoing expenses, plus low setup and hardware costs | Higher upfront installation and equipment costs |
| Business Features | Large range of features including auto-attendants, CRM integrations and more | Limited feature-set dictated by hardware |
| Mobility | High portability allowing calls to be made and received from any location | Fixed to a desk phone or physical office based location |
| Scaling | Add new phone lines, numbers and users in minutes online | New lines require time-consuming installations and engineer visits |
| Call Quality | VoIP supports a larger range of frequencies to offer better call clarity | Copper wire infrastructure lacks bandwidth for fhe full frequency range |
| Hardware | Works with apps on mobile phones and computers, or with VoIP phones | Requires analogue phones, and in some cases, on-premises PBX hardware |
Key Considerations When Buying Your Business Phone System
Reliability
Choose a provider with high uptime and a fully load-balanced service. This will ensure stability for your telecoms.
Support
Make sure you can easily contact your provider. Check out their reviews to see what their customers think of them.
Contract Length
Avoid getting locked in to extremely long contracts, which may be subject to high mid-term price increases or exit fees.
Internet or Cellular Quality
Double-check that you can access a stable Internet or 4G/5G cellular data connection for the best HD call quality.
Budget
Be aware of all costs including any add-on fees, upgrade fees or cancellation fees which may affect monthly pricing.
Integrations
Check whether your phone system of choice works with your existing CRM tools for increased efficiency.
Users
Get the right number of users for your teams and confirm that you are easily able to add users as you grow.
Hardware
Do you need hardware such as a VoIP phone or would you prefer to use apps. Ensure your provider supports both.
PSTN Switch Off
Move to a provider that offers a digital VoIP solution ahead of the PSTN Switch-Off in 2027.
How To Get Started With Our Phone System
Boost your business with a modern, quick-setup Cloud phone system. Follow the 3 simple steps below to get started.
Choose a Number
Pick a non-geographic or local area phone number below.
Choose a Plan
Pick a plan based on the minutes and features you need.
Buy and Activate
Your plan and number are activated the instant you checkout. Download our app to get calling.
Choose a Business Number
Choose a Business Phone System Plan
Join Us and See Why We're the Small Business Phone System Of Choice
Customer Case Study
The Golden Hinde Wanted Total Flexibility For Their Telecoms
The Golden Hinde is a full-scale replica of the ship Sir Francis Drake used to circumnavigate the globe and also a popular educational museum in London.
They wanted a solution that they could manage and customise themselves, which also worked for desk phones and smartphones.
Our easy-setup phone system offered the flexibility to answer visitor calls from desk phones or forward calls to mobile phones when needed. During evenings, our dynamic service handled out of hours calls, sending callers to their own custom voicemail mailbox.
Work the Way You Want To
Whether you're constantly on the move, work at a desk all day, or somewhere in-between, our phone system works with your existing devices.
Mobile App
Desktop App
VoIP Phone
Supported VoIP Phones
Our system works with the major VoIP phone brands such as Grandstream, Yealink and Snom, as well as all phone models including the three main types below.
Desktop VoIP Phones
DECT VoIP Phones
Conference VoIP Phones
Explore Our 3 Phone System Plans
Compare our 3 plans or explore our phone system plans individually below.
The Core Plan
The Premium Plan
Phone System For Small Business FAQ
Who is the Yay.com phone system suitable for?
Is VoIP worth it for small business?
Can I keep my current phone number?
Does the Yay.com phone system work on mobile and desktop?
Can any landline phone be used with VoIP?
Which phone is best for small business?
From 3500+ reviews from
Join Thousands Of Happy Small Businesses and SMEs
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