There are three ways to Factory Reset a Yealink Dect device:
1. Unplug the power supply.
2. Long-press the Paging button, do not release.
3. Plug the power supply, and observe the LED indicator lights until they all light up.
4. Release the Paging button, restart the base.
1. Press ‘OK’ to take you to the main menu
2. Go to Settings and then System Settings
3. Select ‘Base Reset’
4. Enter the default pin ‘0000’ and select ‘Reset to Factory’, then confirm
5. The three lights on the base station should gradually come on one by one
1. You will first need to get the IP of the base station from the handset by going to Menu > Status > Base, and this will retrieve the base IP
2. Search this IP to access the Web GUI of the base and log in - The default login will be Username: admin and Password: admin)
3. Once you are logged in, turn off the handset by pressing and holding the End Call button
4. In the GUI, navigate to Settings > Upgrade and click Reset to Factory Settings
5. Once the base has both the power and network light on, press and hold the End Call button on the handset to turn this back on, and it should automatically register.
If you have any questions, please don't hesitate to contact our helpful Support Team on 0330 122 6000, or send us an email!